Peak3 Announces Launch of Graphene v3: New Milestone for Commercial P&C, Health Insurance and AI-First Business Models

May 13, 2025

Peak3 Announces Launch of Graphene v3: New Milestone for Commercial P&C, Health Insurance and AI-First Business Models

Peak3, a leading provider of digital and AI-driven insurance SaaS solutions, today announced the launch of Graphene v3, a significant evolution of its next-generation insurance core platform. Graphene v3 is the culmination of nearly one hundred bi-weekly releases and over 1.5 million hours and US$75 million of dedicated research and development since the initial release of Graphene v2 in 2021.

Graphene v3 exemplifies Peak3’s vision of a microservices insurance core platform designed to holistically support digital-first and AI-first business models across property & casualty (P&C), life, and health insurance sectors. Whereas Graphene v1 was originally built for innovative and embedded insurance propositions, pioneering innovations such as stackable micro-policies, Graphene v2 expanded to omni-channel distribution and traditional retail lines, spanning motor and property to health and savings insurance.

Graphene v3 now brings its transformative innovation capabilities to commercial and group insurance, while providing the foundations for AI-first insurance business models. Key highlights of Graphene v3 include:

Commercial Lines Expansion: Extends Graphene's robust capabilities from retail P&C lines into commercial lines, facilitating comprehensive and digital-first modernization of P&C systems for insurers. This builds on the previous release of motor fleet insurance in Graphene v2 to provide a comprehensive offering for enterprise customers.
Group Health Enhancement: Advances beyond individual accident and health insurance into group health and employee benefits, supporting insurers’ efforts in managing comprehensive health portfolios.
AI-Ready Capabilities: Offers built-in, pre-integrated AI functionalities, enabling insurers to seamlessly train and deploy AI models directly within Graphene, embed intelligent chatbot solutions, manage intelligent document processing, detect and manage fraud, waste and abuse (FWA), and comprehensively orchestrate AI agents.
New Open API Platform: Provides v3 of Graphene's Open API Platform with tailored APIs by product category, using domain specific language and facilitating rapid integration with full adherence to OpenAPI Specification (OAS) 3.0.1 standards.
Self-sufficiency Improvements: Introduces new Data Management Services to easily export/import lossless business configurations (e.g., product, formulas, workflows) across environments, instances and tenants accelerating innovation cycles, delivering agility and empowering business users.
Architecture and Tech Enhancements: Improves resilience and scalability with a shift to serverless architecture, blue-green deployment and cross-cloud disaster recovery, further strengthening Graphene's industry-leading availability (99.998% in 2024 and 99.999% in Q1 2025, covering planned and unplanned downtime), boosts performance by 50%+ thanks to tech stack upgrades and DevPerfOps, and reduces cloud consumption by up to 30% through holistic FinOps initiatives.

The core platform for AI-first insurance business models

The introduction of Graphene v3 aligns with Peak3’s strategic objective to develop the future-proof, connected, and intelligent insurance core platform. By becoming a collaborative hub for third-party applications and ecosystem partners, Graphene v3 positions insurers to adopt forward-looking AI-first business models. This advanced version fully supports key requirements identified for the future of Agentic AI (see whitepaper series on Insurance Core Platforms in the Age of Agentic AI).

Importantly, Graphene v3 marks the first version deployed not only by Peak3’s internal expert team but also by an expanding network of certified, international system integration (SI) partners. The launch SI partner is FPT IS in APAC, with additional partnerships in the APAC and EMEA regions underway.

Modernization options tailored to insurers' circumstances

Graphene’s innovative open, distributed microservices architecture delivers unmatched flexibility for insurers in their modernization journeys. Insurers can deploy it as an end-to-end core platform across Policy, Claims, and Billing, but also as individual modules or as a middle-office or orchestrations layer to enhance or hollow out legacy core systems.

Graphene's cloud-native, multi-tenant design uniquely enables multinational insurers to achieve scalable, efficient, and harmonized operations across multiple countries, potentially realizing cost savings of up to 80% in IT and operational expenditures per market. Furthermore, it enables insurers to reduce their emissions footprint by over 70% compared to traditional single-instance or on-premise deployments.

To date, insurers have issued over two billion policies on Graphene across more than 20 countries. Graphene has been recognized by leading industry analysts. Peak3 was identified as a Leader in P&C and Life & Retirement Core Platforms by ISG One, a Technology Standout by Celent, and a Representative Vendor by Gartner.

Peak3 will maintain its agile product development, continuing bi-weekly releases. Where client requirements are common and re-usable, these requirements are directly implemented in the baseline product and released to clients—on top of Peak3's own strategic product roadmap. Upcoming development plans include additional regional layers, extensive third-party integrations, and expanded AI functionalities across the entire insurance value chain.

Additional details about Graphene v3 can be found in the Graphene v3_Release Highlights.

For more information about Peak3, please visit www.peak3.com.

Additional details about Graphene v3 can be found in the Graphene v3_Release Highlights.

For more information about Peak3, please visit www.peak3.com.

Additional details about Graphene v3 can be found in the Graphene v3_Release Highlights. For more information about Peak3, please visit www.peak3.com.